Lygan AFLicenses & Regulatory Information
This page explains, in general terms, who operates Lygan AF, the framework the service works within, where it is and is not offered, and how to obtain our corporate and compliance documentation.
- Documents available on request
- Defined jurisdiction policy
- Written compliance procedures
On this page
- Operating entity
- Requesting documents
- Regulatory framework
- Regulatory contact
- Jurisdictions
- What this is not
- Notes on this page
Which legal entity operates the service
Lygan AF is a trading name used by the company that owns and operates this website and the associated client platform.
The operating company is the entity you contract with when you accept our Terms of Use and open an account. Its full registered name, its legal form, its registered particulars and the identity of the group it belongs to are set out in the client agreement you receive at onboarding, and are supplied on request through the routes described in the "Requesting documentation" section below.
Because corporate structures, registered particulars and service arrangements can change, we deliberately do not restate them as fixed text on a marketing page. The client agreement and the documentation pack we send you are the authoritative source; where this page and those documents differ, the documents prevail.
Group companies and service providers
Specific functions including technology infrastructure, payment settlement, market information, and identity verification are performed by independent specialized vendors pursuant to formal contracts. Details regarding the categories of such vendors and their data handling practices are set out in our Privacy Policy. We do not publish provider names on this page.
Process for obtaining corporate and compliance materials
Clients, prospective clients and professional counterparties may request our corporate and compliance documentation. We provide it on request rather than publishing it openly.
What can be requested
- Verification of the service operator and its registration information.
- The latest client terms and the fee schedule applicable to your specific account.
- An overview of our anti-money laundering and customer verification protocols.
- The resolution method for disputes and the mechanism for further escalation.
- Data-protection information relating to your own personal data.
How to make the request
- 01
Write to us
Use the contact route on our contact page. Put "Regulatory documentation request" in the subject line.
- 02
Identify yourself
State whether you are an existing client (and give the email address on the account) or a prospective client, and which documents you need.
- 03
Receive the pack
Requests are answered within the timeframe stated when your request is acknowledged. Some documents may be provided in extract form where they contain confidential internal detail.
All materials are delivered to the registered address in our records. Account-specific materials cannot be sent to another party unless you provide prior written consent.
The regulatory framework we work within
We describe here the type of obligations that govern the service, rather than naming authorities or quoting reference numbers, which belong in the formal documentation.
- 01
Client identification
Every account is verified before funding, trading or withdrawal, in line with the KYC and AML controls described on our KYC & AML page.
- 02
Financial-crime prevention
Sanctions and risk screening, ongoing transaction monitoring, internal escalation procedures and record retention for the periods required by applicable law.
- 03
Handling of client money
Client balances are recorded separately from the operating funds of the business, and payouts are returned to a verified instrument in the client's own name.
- 04
Fair and clear communication
Charges, bid-ask differentials and any relevant commissions are displayed within your account dashboard and our fees schedule. We make no guarantees concerning investment performance, and all marketing content includes appropriate risk disclosures.
- 05
Data protection
Personal information is handled according to a specified lawful foundation, kept only for the duration required, and safeguarded using authentication mechanisms and encoded communications and storage.
- 06
Complaints handling
A written internal complaints procedure with acknowledgement, investigation and a substantive reply within the timeframe stated when your complaint is logged.
To the extent any jurisdiction mandates more demanding conditions than stated above, those heightened requirements shall govern for users based in that location.
Regulatory and compliance questions
Inquiries regarding our licensing status, our adherence procedures, or concerns requiring higher-level attention must be directed to the compliance team, not standard customer service.
How do I raise a compliance question?
Send it through the contact page and mark it "Compliance". Include the account email address if you already hold an account, and describe the question in a sentence or two.
How do I make a formal complaint?
Use the same route and mark the message "Complaint". You will receive an acknowledgement, a reference and an indication of the timeframe for a substantive reply. If the outcome does not resolve the matter, the reply will explain the further escalation options available to you.
How can I notify you of fraudulent activity or misappropriation of our name?
Submit your report via the report abuse portal. Unauthorized use of Lygan AF in communications, sponsored content or fraudulent replicas must be flagged there so appropriate measures can be taken.
Are requests from corporate bodies or media directed elsewhere?
Yes - send them through the contact page with a clear subject line and they will be routed to the right team.
Jurisdictions served and excluded
The service is offered only where we are permitted to offer it. Availability is assessed at registration on the basis of your country of residence, and it can change.
Where the service is offered
Accounts may be opened by residents of the countries listed as eligible in the registration flow of your account. If your country appears in that list and you pass verification, you can proceed. If it does not appear, the service is not available to you.
Where the service is not offered
- Regions subject to applicable multilateral sanctions regimes or trade restrictions.
- Jurisdictions where offering this type of service to retail clients requires a local authorisation we do not hold.
- Jurisdictions identified as high risk for financial crime under applicable rules.
- Any area we have decided to restrict based on proprietary compliance assessments.
No solicitation
This website does not target, and is not meant for access by or participation from, any individual in a location where such access or participation would breach applicable law. Opening this website from a restricted location does not establish permission to access the service. Should you relocate to a restricted location while maintaining an account with us, you must notify us immediately - your account may require suspension or termination and any funds shall be remitted to you.
What Lygan AF is not
Being clear about what we do not do is as important as describing what we do.
| Statement | Position |
|---|---|
| Personal investment advice | Not available. Instructional content, analytical resources and market observations are broad-based and do not reflect individual circumstances. |
| Tax, legal or accounting advice | Not available. Contact a qualified expert licensed to practice in your jurisdiction. |
| A bank or a deposit account | Balances are not bank deposits, do not earn a guaranteed rate, and are not covered by any deposit-guarantee scheme. |
| Guaranteed or fixed returns | Never promised. Past performance is not a reliable indicator of future results. |
| Discretionary portfolio management | We do not trade an account on a client's behalf at our own discretion. |
| Execution and account services | ✓ Provided, subject to verification, eligibility and the published terms. |
Your funds are subject to loss. Investment values fluctuate and may decrease, potentially resulting in returns below your initial investment. Please review the Risk Disclosure documentation prior to commencing use.
Notes on this page
- The information provided here is reference material only. It constitutes neither a binding agreement nor a substitute for the client agreement.
- Any amounts, limits or processing times mentioned across this site are indicative; the figures published in your account govern.
- This page undergoes routine review; the current version shown here represents the active policy.
- Read alongside the Terms of Use, the Risk Disclosure, the Privacy Policy and the KYC & AML Policy.
Need something in writing?
If you are conducting background investigation into Lygan AF, contact us directly. We recommend obtaining original documentation from us rather than relying on third-party summaries.
Request the compliance pack
Corporate particulars, client agreement, AML summary and complaints procedure.
- Subject line: "Regulatory documentation request".
- Sent to the verified contact details on file.
Ready to put your capital to work?
Open your account in minutes, fund from R4,100, and start watching real-time results from day one.